Emergency Towing
When you're stuck on the side of the road, every minute counts. Our emergency towing service gets you off the road quickly and safely, 24 hours a day.

Fast Response When You Need It Most
Breaking down is stressful. You might be blocking traffic, stuck in bad weather, or worried about your safety. That's why we built our emergency towing service in Norwalk to respond fast. We know the area well, so we can usually reach you within 30 minutes during normal conditions.
Our dispatch system works around the clock. When you call, you'll talk to a real person who can send help right away. We don't make you wait on hold or transfer you multiple times. We get your location, understand your situation, and dispatch the nearest available truck.
Whether you're on I-95, the Merritt Parkway, or a local street in Norwalk, we'll find you. Our drivers use GPS and know the area, so they can navigate traffic and take the fastest route to your location.
What Makes Emergency Towing Different
Emergency towing is about more than just moving your car. It's about getting you out of a dangerous situation quickly. Here's what sets our emergency service apart from standard towing:
- Priority dispatch: Emergency calls go to the front of the line. When you're in a dangerous spot, you don't have time to wait for trucks finishing non-urgent jobs.
- Safety-focused approach: Our drivers are trained to secure the scene, set up safety equipment, and protect you from traffic while we work.
- 24/7 availability: Emergencies don't wait for business hours. We're ready to help at 2 PM or 2 AM, weekdays and weekends, holidays included.
- Fully equipped trucks: Our emergency vehicles carry everything needed for quick hookups and safe transport. No waiting for the right equipment to arrive.
- Professional drivers: Every member of our team knows how to handle high-pressure situations calmly and efficiently.
When you're dealing with an accident, mechanical failure, or any roadside emergency, you need a team that understands urgency. That's exactly what we deliver.
Common Emergency Towing Situations
We handle all types of roadside emergencies in Norwalk and surrounding areas. Here are some of the most common situations where our emergency towing service helps:
- Engine failure: Your car won't start or suddenly dies while driving. We'll get you off the road and to a repair shop safely.
- Transmission problems: If your transmission fails, your car becomes impossible to drive. We'll tow it without causing further damage.
- Accidents: After a collision, your vehicle might not be drivable. We work with insurance companies and can tow to your preferred body shop.
- Flat tires in dangerous locations: Some places are too dangerous for a roadside tire change. We'll tow you somewhere safe or to a tire shop.
- Overheating: Continuing to drive an overheated engine causes major damage. Let us tow you before expensive repairs become necessary.
- Electrical failures: Dead batteries, alternator issues, or electrical problems can leave you stranded. We offer both roadside assistance and towing depending on what you need.
- Stuck vehicles: Whether you're stuck in snow, mud, or a ditch, our winching and recovery service can help.
No matter what happened, our goal is the same: get you and your vehicle to safety as quickly as possible.
What to Expect When You Call
Here's how our emergency towing process works from start to finish:
Step 1: Make the Call
Dial (475) 245-0548 and tell us where you are and what's wrong. If you're not sure of your exact location, describe landmarks or check your phone's GPS. Our dispatcher will find you.
Step 2: Stay Safe
If possible, get your vehicle off the road or onto the shoulder. Turn on your hazard lights. Stay in your car if traffic is heavy, or move to a safe spot away from the road if you can.
Step 3: We Arrive
Our driver will assess the situation, set up safety equipment if needed, and prepare your vehicle for towing. We'll answer any questions you have about where we're taking your car and what happens next.
Step 4: Safe Transport
We'll secure your vehicle properly and transport it to your chosen destination. Most customers prefer their regular mechanic, but we can also recommend trusted repair shops in the Norwalk area if you need one.
Why Norwalk Drivers Choose DoneRight
You have choices when it comes to emergency towing. Here's why local drivers trust us:
- We're locally owned and operated, not a national chain that doesn't know the area
- Our drivers live in Norwalk and surrounding towns, so they know the roads and shortcuts
- We answer our phones 24/7 with real people, not answering services or voicemail
- We arrive prepared with the right equipment for almost any emergency
- Our pricing is transparent with no hidden fees or surprise charges
- We treat your vehicle with care, using proper equipment and techniques
- We work with all major insurance companies and can help with claims
Since 2024, we've helped thousands of drivers in Norwalk get back on the road. We're proud to be the towing company locals call first when emergencies happen.
Frequently Asked Questions
Need Emergency Towing Now?
Don't wait. Our emergency towing team is standing by 24/7 to help you get off the road safely.
Call (475) 245-0548